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T&C's Returns & Exchanges At ÉLVARI, quality and hygiene are paramount. Due to the nature of our products, we maintain a strict returns policy to ensure the highest standards for all clients. Hair Extensions For hygiene and safety reasons, all hair extensions are final sale. We do not offer refunds or exchanges for change of mind, incorrect shade selection, or incorrect quantity ordered. We strongly recommend using our colour matching service or purchasing a colour ring prior to ordering. Tools, Accessories & Brow Products Tools, accessories, and brow products may be eligible for return within 7 days of delivery if: The item is unused and in original packaging Proof of purchase is provided Return shipping costs are the responsibility of the customer unless the item is deemed faulty. Faulty Items If you believe your item is faulty, please contact us within 48 hours of delivery with: Your order number Clear photos and a description of the issue Faults will be assessed before any replacement or store credit is approved. ÉLVARI does not offer refunds for: Incorrect application Improper care or maintenance Normal wear and tear Warranty Policy ÉLVARI hair extensions are covered by a manufacturing fault warranty only. What Is Covered Manufacturing defects identified prior to installation Issues with weft construction before wear What Is Not Covered Warranty will be void if any of the following occur: Hair has been installed, cut, coloured, toned, or chemically altered Products containing keratin or protein are used Non-professional or unsuitable hair care products are used Damage caused by heat misuse, improper installation, or poor maintenance Normal shedding or wear over time Warranty claims must be submitted before installation and within 7 days of delivery. Care & Maintenance Guide Proper care is essential to maintain the longevity, appearance, and performance of your ÉLVARI hair extensions. Washing Wash extensions 1–2 times per week Use lukewarm water and gentle, extension-safe products Always brush before washing Products to Avoid Avoid all products containing: Keratin or protein Alcohols and harsh sulfates/parabens Use of these products will compromise the hair and void your warranty. Recommended Products We recommend the Davroe MCT & Moisture Senses ranges, specifically formulated to hydrate and protect hair. Styling & Heat Always use a heat protectant Keep heat below 180°C Avoid heat directly on the weft attachment Sleeping & Daily Care Brush gently morning and night Tie hair in a loose braid or ponytail when sleeping Never sleep with wet hair Swimming & Lifestyle Avoid salt water, chlorine, and excessive sun exposure If swimming cannot be avoided, braid hair and wash , rinse immediately after Important Notes ÉLVARI is not responsible for damage caused by incorrect care or maintenance Once installed, hair is considered accepted Following this care guide is essential to maintain your warranty.

Quick View Premium Hair Extension Tool Kit Price AU$195.00 Quick View Hair Brush Price AU$24.95 Quick View Nylon Thread for Hair Extensions Price AU$45.00